What the Kings of Cloud have in Common

By |June 24th, 2013|

by Jed Hewson, director 1Stream

If you were to ask a roomful of IT professionals what the cloud is, and whether businesses should move some (or all) of their processes to the cloud – you are likely to get a diverse range of answers. For me, cloud computing is simply using files, applications or services over

Preparing for POPI in call centers

By |June 24th, 2013|

The Protection of Personal Information Bill (POPI) is expected to be passed before the end of the year, and many South African businesses are scrambling to get their houses in order and ensure that their operations are compliant with the provisions of this bill – particularly with regards to their call center operations.

According to the