1Stream featured in TechSmart Business – Sept issue

By |September 25th, 2014|

Cloud-based solutions and hosted services are changing the way contact centres operate around the world. Whereas several years ago, setting up a contact centre involved a significant investment in premises, phones, PCs and specialised hardware and software, the cloud and hosted service providers now make it possible for new contact centres to set up with

Fin24 features 1Stream: Are you game to improve?

By |September 16th, 2014|

Fin24 reporter Matthew Le Cordeur interviewed 1Stream director, Bruce Von Maltitz on gamification.

Article copy:

Cape Town – Let’s play a game: Pretend your staff always came to work on time; pretend they were satisfied when their salaries were paid, pretend they were working to their potential. Ready? Let’s play.

Gamification is a word many businesses have heard