Local cloud tech providers give global businesses best chance of outsourcing success

By |December 8th, 2014|

Partnering with local cloud technology providers makes sense
The call centre has evolved from a ‘transactional’ department into a multi-faceted, social hub of customer service excellence and become a true differentiator for the wise business.
As customer service requirements have shifted and evolved over the years, so has the technology behind the call centre. “But,” says Jed