SECURITY

1Stream have implemented numerous safeguards in our design and code to carefully protect customer data. We take security and privacy seriously.

PCI compliant secure IVR payment gateway

PCI compliance in a contact centre needs almost impossible end to end management of safety and security processes. 1Stream remove the PCI compliance burden by allowing the customer to transact their card payment through a secure IVR gateway and putting the contact centre and the agent out of scope.

GDPR & POPIA

1Stream is committed to compliance with GDPR and POPIA and has implemented the appropriate processes and policies to comply with the relevant legislation.