1Stream has been selected by Collab as its Partner of the Year in Africa, 2018. 1Stream, leading provider of cloud-based contact centre technology and services…
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Turn your contact centre into a marketing tool with 1Stream’s integration with Salesforce For years, South African organisations have relied on Salesforce to manage successful…
The need for integration in a call centre is not a new concept. The reasons for integration, however, have changed considerably over the last two…
1Stream’s cloud contact centre technology is built around a universal queue and provides multimedia functionality in the form of email, chat, telephone and social media….
At 1Stream, our cloud based call centre solutions provide a number of benefits that will help your business to save money and improve the level…
1Stream is the only cloud contact centre service provider in Africa that provides complete administrative, as well as technical services. Businesses can benefit from world-class…
The tools that enable a rapid response to customers are the key to improved sales. Speed of response is the first step to getting and…
Investment into contact centre integration doesn’t have to be expensive or complex. Not anymore. For the business that wants to expand its footprint and engage…
In the movie Big Hero 6, the inflatable Baymax robot is a healthcare companion who can diagnose and suggest treatment based on the 10,000 medical…
The fourth industrial revolution is reshaping businesses and the global economy. While previous industrial revolutions moved at a linear pace, the fourth is leveraging digital…
