Artificial Intelligence (AI) is transforming contact centres. AI enables personalised and consistent experiences for your customers whilst deflecting customer queries away from support agents and…
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1Stream CRM is a smart and easy-to-use solution that will help your sales team achieve their targets by providing them with all the tools they…
When it comes to CRMs, not all platforms are created equal. At 1Stream, we have an all-in-one solution that enables your team to grow revenue,…
From improved team efficiency to greater sales success, an integrated telephony system can help boost your company’s success. However, choosing the right partner to oversee…
Background: At 1Stream, we’ve seen how innovative technology has transformed traditional business models. We service a medium-sized insurance company that has been in business for…
A growing number of successful companies and organisations across South Africa are investing in innovative Customer Relations Management (CRM) platforms to help grow their business,…
Today’s customers are more empowered and sophisticated than ever before. They are exposed to a multitude of goods and services, and product parity makes defining…
The workplace has undergone a major transition over the past three years, placing pressure on companies and organisations to relook their office structure and workflows,…
Since 1Stream’s establishment in 2008, it has been committed to enabling companies to deliver excellent customer service using easy-to-access technology. During that time, it has…
A fully integrated CRM is essential to ensure that your sales, service and marketing teams can work hand-in-hand to deliver an excellent customer experience. 1Stream’s…
